Who we are

Suggested text: Our website address is: http://palmtreeapp.co.uk.

Your privacy is important to us. This privacy statement explains the personal data Palm tree: black owned processes, how Palm tree: black owned processes it, and for what purposes.

To provide our services to you, we offer you a free app that you can download onto your mobile phone. This policy sets out the basis on which any Personal Data from you will be processed, collected, used, and disclosed by us when you access or use our website, applications, products and content (collectively, the “Services”).

Please read the following carefully to understand our views and practices regarding your Personal Data and how we will treat it. Capitalised terms that are not defined in this policy have the meaning given to them in the Terms of Service.

  1. The Personal Data We Process Within Our Service

We collect and process Personal Data either directly from you (e.g. when you provide certain information to us) or indirectly (e.g. through our mobile app or website application).

“Personal Data” means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Information you give us as a registered user. If you register an account with us to use our Services, you must provide us with certain Personal Data, including your unique account name, your e-mail address and, if provided, your telephone number, your photograph, and your payment information (where required for the purpose of payment). You may also be able to register using your user credentials to certain social media sites, such as Google or Facebook.

Information we collect about you when you use the Services. You may use the public facing portion of the Services without registering an account. When you visit certain pages in the mobile app without registration, we automatically collect information which will contain Personal Data, including your IP address (not using GPS data).

When you use our Services – whether registered or not – we automatically collect your IP address (not using GPS data) or other unique device identifiers, Cookies (as defined below), browsing records, mobile carrier, time zone and locale setting, mobile or device model, operating system and Application as well as information regarding your use of our Application, e.g. the comments you make on our Application (only when you are registered) or any other user-generated content and video content that you broadcast on our Application.

Information we collect when you use the Service over the App. When you use our Service over the App on your mobile device and you are not registered to our services the Personal Data that we process consists of your IP address (not using GPS-data) and your language selection within the app. If you have registered for our service, we collect your account name, e-mail address, telephone number, photographs (if provided), mobile phone model and the mobile phone system version.

Further, when you use the Application on a mobile device, we process information about your location, including location information based on IP address or mobile device location settings, and if activated on your mobile device, by use of a Global Positioning System (GPS). If you do not wish to share your GPS location with us, you can switch off GPS functionality on your mobile device.

Information from third parties. We may receive information if you use any of the other websites we operate or other Services we provide. We may also receive information, for instance, from third party SDKs, and from other sources, including business directories and other commercially or publicly available sources.

2. How We Use Your Personal Data

We will use your Personal Data for the following purposes:

Personal Data that we collect from your visit on our website and mobile app without your registration is processed for system administration (e.g. to improve our Website and services to you), for statistical or security proposes (e.g. to guarantee the website’s stability and security) of our website and mobile app as well as to solicit your feedback. 

Palm tree black owned uses the data we collect to provide you with rich, interactive experiences. We use data to:

We also use the data to operate our business, which includes analysing our performance, meeting our legal obligations, developing our workforce, and doing research.

3. How We Share Your Personal Data

We are committed to maintaining your trust, and while we do not sell personal data to third parties, we want you to understand when and with whom we may share the personal data we collect for business purposes (in or outside your country).

We share the personal data we collect with service providers and business partners to help us perform business operations and for business purposes, including research, payment processing and transaction fulfilment, database maintenance, administering contests and special offers, technology services, deliveries, email deployment, advertising, analytics, measurement, data storage and hosting, disaster recovery, search engine optimization, marketing, and data processing.

We may share your information with any member or affiliate of our group, which includes our subsidiaries, our ultimate holding company and its subsidiaries, and companies that we control, are controlled or under common control, and our service providers and strategic business partners, and their respective subsidiaries, in each case in or outside your country, for the purposes set out above (“How We Use Your Personal Data”). 

We may share your information with law enforcement agencies, public or tax authorities or other organizations if legally required to do so, or if we have a good faith belief that such use is reasonably necessary to:

We may also disclose your information to third parties:

We may also share information for other purposes pursuant to your consent or with your further direction.

4. Where We Store Your Personal Data

The Personal Data that we collect from you will be stored on our host provider Firebase Google Cloud Storage bucket.

It may also be processed by staff operating who work for us, for one of our suppliers or one of our business partners. Please refer below to “The Security of Your Personal Data” for the security of your Personal Data in connection with the storage.

5. The Security of Your Personal Data

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your information transmitted through the Application; any transmission is at your own risk. We do have appropriate technical and organizational measures to ensure a level of security appropriate to the risk of varying likelihood and severity for the rights and freedoms of you and other Users. We maintain these technical and organizational measures and may amend them from time to time to improve the overall security of our systems.

The transfer of your Personal Data to our host provider Amazon Web Services, Inc. is conducted under an adequate level of data protection because All Google products are continuously protected by one of the world’s most advanced security infrastructures. This built-in security automatically detects and prevents online threats, so you can be confident that your private information is safe. Google Encrypt their data.

We may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to these websites.

6. Data Retention

We will retain your information for so long as we are required to retain such information under applicable laws.

After you have terminated your use of our services, we may store your information in an aggregated and anonymized format. Notwithstanding the foregoing, we may also retain any personal information as reasonably necessary to comply with our legal obligations, allow us to resolve and litigate disputes, and to enforce our agreements.

7. Your rights as data subject

8. Complaints and Contact

If you wish to make a complaint about how your personal data is being processed by palm tree black owned

(or third parties as described above), or how your complaint has been handled, in the first instance please email your concerns to my support@palmtreeapp.co.uk